|
Availability:
Most of the items supplied by all major Publishers, Wholesalers and
Distributors should be AVAILABLE on our website. A small number of items may be
unavailable. This unavailability may be due to the item going out of production, delay in release of the item,
out of stock etc.
Ordering:
Ordering online is our preferred method, it is easy, fast, and safe. If you
anticipate any problems during this process, please call us at:
E-mail:
info@blackbookplus.com
Upon processing your order we will send you an order confirmation. If we cannot ship your order within
3-5 business days, we will notify you in
writing, via email, of the reason for, and duration of, the expected delay and
provide you with an option to either wait for the delivery of the order or
cancel your order and receive a full refund.
Printable Order Form:
If you would rather mail in or fax your order, we have a
convenient
Printable Order Form. Just print the form, enter the information requested and
either mail or fax the form with the requested information.
Method of Shipping:
All items will be shipped using standard ground shipping methods.
This helps us keep your shipping charges low. Shipping and handling
charges and the time it takes to deliver the shipment are as
follows:
Total Time = Processing Time + Delivery Time
Preferred shipping is USPS Media Mail (not applicable to
oversea customers). Express service is available for oversea customers via the
US Post office.
We also ship UPS, Airborne Express, FEDEX and DHL on customer request.
1 book $3.39
2 books $5.59
3 books $7.49
4 books and more $8.49
Out of stock titles are shipped when they become available. Please allow
3-8
business
days for delivery. All products in stock are shipped within 24 hours via
customer's chosen shipping route.
We are not liable for delays caused by the
courier or due to act of God.
If you have not received your order within a reasonable time
(look above for the amount of time it takes to deliver your shipment
depending on the mode of shipment), please contact our Help Desk.
Money Back Guarantee:
All sales are guaranteed.
If for any reason you're not satisfied, simply return the book in its original
condition within 7 days of receipt, and BBP will credit your account for
the full amount of your return. Authorization required first before any
returns. Send email with the reason for the return and a confirmation number
will be issued for the return.
International Orders:
For our International Customers: We will calculate the accurate shipping cost
and notify you by email before your order is shipped. The adjusted shipping
charge will be added to your total and charged to your credit card.
How to Find a Book:
The best way to locate a book on the BBP website is using search box located at
upper right corner.
Type in the title or author of the book, or ISBN number and hit search. If you don't find what
you need, please .
Contact Address:
BlackBookPlus.com
PO Box 030064
Elmont, NY 11003
How do I submit my book or product:
Send one review copy of your book, product or catalog to BBP. We need to know your
billing and shipping address and the contact person for your submission. All
submissions are non-returnable.
Publishers, Vendor Agreement:
If we accept your submission for distribution, books would be sold to us at
same discounts offered to other major outlets. We will mail you a Purchase Order if we are
interested. All orders are on consignment and fully returnable if not sold.
Click here:
New Title Submission.
|
